WHAT TO DO IN CASE OF A CLAIM?
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305-820-4360 Ext. 2
Notice of Property Loss
954-587-2299 Ext. 203
Q: My house has been damaged. What steps should I take?
Document the damage with photos
To prevent further damage, you may need to make temporary repairs to your home.
Before you make any changes or remove any damaged contents from your home, you should take photos. Your adjuster will need these photos to document your claim properly.Make sure you document serial numbers, model numbers of electronics. It is also recommended that you photograph each room from multiple angles prior to a storm event.
Prevent further damage
If safety and common sense allows, take necessary steps to prevent further property damage by making temporary repairs wherever possible.
If necessary, remove wet carpet from your home to prevent mold. Make sure to provide at least a 2'x 2' sample of the carpet and pad to your claim adjuster.Your claim adjuster will estimate the damage to your house, but sometimes it's necessary to have an engineer or repair-experienced contractor also inspect for damage. Feel free to obtain your own contractor's estimate.
Keep your receipts
Request and copy original receipts for all purchases or services needed to make temporary or emergency repairs.
Save receipts for your additional living expenses.
Save the copies for your personal records and give the original receipts to your adjuster.
Q: How to deal with damage to your car?
If you've had an accident that caused damage to your vehicle and you have collision coverage, don't worry. OPTION 1 Insurance will help get you back on the road quickly and safely.
If your car is damaged in an accident:
• Get yourself and your vehicle to a safe location (the shoulder of the road, a well-lit area).
• Exchange insurance information with any other drivers involved. Do not admit guilt of fault with anyone
• Call the police for assistance. Make sure you obtain a report or report number from the responding officer
• Know where your vehicle will be towed, if you were unable to drive it yourself.
• Once you and your vehicle are safe, call your carrier to report the accident to us by going to our website
Get a Vehicle Damage Estimate
The first step in getting an estimate is to call us at 305-901-9993 to report the claim. The next step depends on whether or not your car is safe to drive. If you are in doubt then don't drive the car.
44 20 7469 6190
Notice of Auto Loss
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1-855-620-9978 Opt. 6
020 7621 8317
We offer insurance by phone and online with trusted third party insurance companies. Prices vary based on how you buy. Rates for policies sold through agents and brokers are available, and can also be retrieved, through your consulting agent or contacting our office directly
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